What are the challenges to care coordination? In this video, Sean Boynes, DMD, MS, vice president of health improvement at CareQuest Institute, explains how coordination can be daunting because it requires bridging silos and exposing a portion of your operation to someone else. Providers may hesitate to be open and honest about the weaknesses in their practices. But there are opportunities, too. True care coordination will require a significant cultural change and recognizing the deep connections between oral disease and overall systemic health.

As part of the Dental Data Exchange Project, CareQuest Institute for Oral Health helped develop the first implementation guides to bridge the communication gap between primary care and oral health care. National partners and thought leaders, including representatives from the Department of Defense, the American Dental Association (ADA), and the Federal Electronic Health Record Modernization (FEHRM) Program Office, collaborated on the guides, which include critical information for electronic dental health information (EHI) coordination.

This is part of a series of case studies that depict various types of oral health care coordination. The series is designed to illustrate how individuals may interact with the health care system, demonstrate communication between providers, and highlight the importance of oral health information exchange.

This is part of a series of case studies that depict various types of oral health care coordination. The series is designed to illustrate how individuals may interact with the health care system, demonstrate communication between providers, and highlight the importance of oral health information exchange.

The need for a successful referral process continues to increase as interprofessional practice (IPP) and the coordination of care becomes a focus of health systems. The IPP referral process and tools presented within this document have been developed and implemented as part of the Medical Oral Expanded Care (MORE Care) Collaborative.